As Travel becomes more and more routine in people’s lives so do the opportunities for criminals to ply their trade. Recently there has been a new scam going around targeting hotel guests. It’s referred to as the “Front Desk Scam” and it’s being used by criminals who call your hotel room and pretend to be from the front desk. They then say there is something wrong with your credit card or they need to verify some other sensitive personal information. Knoxville’s WBIR TV reported on this issue last summer when scammers called the wrong room – the one with the hotel manager.
It might seem like common sense, but if something like this happens to you, never give out sensitive information over the phone and report the situation in-person to the actual front desk.